This
privacy policy applies to:
- applicants for Riviera Finance services;
- approved clients of Riviera Finance; or
- former applicants/clients of Riviera Finance.
Selling of Information: We
will not sell business or personal information to anyone.
Use of Information: We will use information for the following purposes:
- to understand
the needs of an applicant or client relative
to our services;
- to understand
the overall needs and habits of our clients
in an effort to develop, improve and market
our services;
- to perform
due diligence in an effort to establish a
factoring facility for an applicant;
- to perform
ongoing credit reviews and verification of
transactions in an effort to provide factoring
services for a client;
- to establish
contact with account debtors in the course
of providing accounts receivable administration
for a client;
- to assist in
providing ongoing services to a client;
- to evaluate
the ongoing financial status of a client;
- to recover
collateral in the case of default;
- to otherwise
comply with the law or a court order;
- to communicate
with applicants, clients, or former clients
on an ongoing basis on topics of specific
interest.
Release of Information to
Third Parties: We will not disclose information to
third parties, without the permission of the applicant or client,
or as required by law.
Online Access to Information: Detailed information is made available to clients
regarding their own accounts, through Riviera Online Account Management (ROAM).
This access is strictly limited to clients for management of their own accounts,
Riviera Finance employees for the purpose of providing client service, and
any third party(ies) the authorized clients specify in writing. Privacy of
this information is managed through the use of passwords, and therefore it
is the obligation of the authorized client to ensure the confidentiality of
the information.
Communications: From time-to-time, we will provide information to clients and
applicants regarding our services, affiliations, and topics of interest. This
information will be communicated through e-mail, our website, the mail, phone,
and/or face-to-face. We will respect the wishes of our clients and applicants
who prefer not to receive this communication.
Although our access to personal and business
information is essential in our effort to deliver the highest
quality service, we pledge to respect the sensitivity of this
information and ensure that the privacy of our clients and
applicants is protected at all times.
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